Health & Wellness Center FAQ

• Any GISD student
• Any parent, guardian or family member of a GISD student
• Any GISD staff member
• Any family member of GISD staff

Call: 512-688-6250

A customer service representative will screen you for any symptoms, verify insurance, and schedule your appointment.

Once you are an established patient, you will have access to the patient portal to schedule appointments online: https://lonestarcares.org

This is not a walk-in clinic. Contact the patient navigation center to create your appointment. This ensures safety of staff and patients.

• Preventive health visits (well checks, immunizations, etc.)
• Sick visits
• Athletic physicals
• Diagnosis and treatment of illness and injury
• Follow-up and potential referral for serious illness or injury
• Chronic illness management (diabetes, asthma, etc.)
• Lab services and diagnostic testing, including rapid strep tests and flu tests
• Medical screenings (blood pressure, hearing, vision, scoliosis, etc.)
• Nutritional health education and counseling
• Behavioral health counseling and referrals

Families can complete a GISD-LSCC Campus Clinic General Consent for Treatment form. This is available on the district website and at the clinic. Completing the form in advance, and sharing it with your child’s school nurse, will allow the clinic to see your child immediately if they become ill at school.

Is there any additional paperwork?  Students and other patients who are new to Lone Star Circle of Care will need to separately complete additional forms available at https://lonestarcares.org/patients/medical-records-forms/patient-forms/ .  These forms may also be completed using the OTech uStart pre-check-in process that will be emailed to the patient or parent/guardian after scheduling the first clinic appointment.

The clinic accepts most insurance plans including Tricare (military), Medicaid, Medicare and CHIP. If you do not have insurance, a sliding fee scale is available according to household size and income.

No, Lone Star Circle of Care is a separate healthcare provider and your healthcare records will not be accessed by GISD unless you sign a separate consent form specifically allowing for such access.

The center is being provided as a service for the GISD family. We know that staying well means having access to healthcare that is convenient and affordable. Through the district wellness center, students and staff can quickly access appointments and pay using their existing insurance or a sliding scale system. 

It can in some cases but doesn’t need to. You can still see your primary care or other doctors as needed. 

If you need a primary care physician, the wellness center is staffed to serve in that capacity.

Yes, telemedicine will be available for families and staff.

Board certified health care providers employed with Lone Star Circle of Care will staff the clinic. 

No, Lone Star Circle of Care is a separate healthcare provider and your healthcare records will not be accessed by GISD unless you sign a separate consent form specifically allowing for such access.  If you sign the separate consent form, then health records may be shared between providers for a continuous level of care. 

Yes, vaccinations that are part of recommended well-checks as well as seasonal vaccines such as flu shots can be administered at this site. 

Yes, we house pediatricians, family practice providers, behavioral health therapists and psychiatrists, OBGYN, and even Optometrists throughout the family of clinics. If you need a referral, please call the clinic to make an appointment for consultation and a referral.  Patients will then be referred to another Lone Star Circle of Care clinic.

Yes, the Health Center offers PCR (polymerase chain reaction) Covid testing. 

To make an appointment, please call 877-800-5722.

Once you are an established patient, you will have access to the patient portal to schedule appointments online: https://lonestarcares.org

Our staff can administer COVID-19 tests for symptomatic and asymptomatic patients and may test at their discretion.

No. Prescription medications will not be stored on site, but the wellness center provider may prescribe medications as needed and those may be filled at any pharmacy, including one of Lone Star Circle of Care’s two pharmacies.  Visit: https://lonestarcares.org/ for Lone Star Circle of Care pharmacy locations.